Istituto di Marketing e Comunicazione Aziendale: elenco delle pubblicazioni del personale
Riviste scientifiche (con peer review)
Bresciani S., Eppler M. (2009). The Benefits of Synchronous Collaborative Information Visualization: Evidence from an Experimental Evaluation. IEEE Transactions on Visualization and Computer Graphics, Vol. 15 (6), November/Dicember 2009. Presented at InfoVis 2009 (VisWeek), October 13-16, Atlantic City, New Jersey, USA.. Link esterno
Birth G., Illia L., Lurati F., Zamparini A. (2008). Communicating CSR: The practice in the top 300 companies in Switzerland. Corporate Communication: An International Journal,vol 13, Issue 2.
Caruana A., Farzad A., Nahavandi N. (2008). The effect of internal marketing on organizational commitment among state-owned banks in Isfahan. American Journal of Applied Sciences, 5(1), 1480-1486.
Mengis J., Eppler M. (2008). Understanding and managing conversations from a knowledge perspective: An analysis of the roles and rules of face-to-face conversations in organizations. Organization Studies. Link esterno
Eppler M. (2007). .: Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification. El. Journal of Knowledge Management, 5 (3). Link esterno
Eppler M. (2007). A Process-based Classification of Knowledge Maps. Journal of Knowledge and Process Management, 14(2) .
Lurati F., Eppler M. (2007). Communication and Management: Researching Corporate Communication and Knowledge Communication in Organizational Settings. Studies in Communication Sciences (forthcoming).
Caruana A., Pitt L., Berthon P., Berthon J. (2007). Psychometric properties of the brand personality scale: Evidence from a business school. in Psychological Reports, 100, 789-794.
Caruana A., Strasheim A., Pitt L. (2007). Psychometric properties of the Schlinger’s viewer response profile: Evidence from a large sample. in Journal of Advertising, 36(4), 101-114.
Eppler M. (2007). Toward a visual turn in collaboration analysis?. Building Research & Information, 35:5..
Eppler M., Burkhard R. (2007). Visual Representations in Knowledge Management. Journal of Knowledge Management,4(1).
Eppler M. (2006). A Comparison between Concept Maps, Mind Maps, Conceptual Diagrams, and Visual Metaphors as Complementary Tools for Knowledge Construction and Sharing. Information Visualization, 5(3): 202-210.
Wezel F., Cattani G., Pennings J. (2006). Competitive implications of inter-firm mobility. Organization Science, 17(6): 691-709.
Wezel F., Saka A. (2006). Consequences and Antecedents of Organizational Change: ‘Institutionalizing’ the Behavioral Theory of the Firm.. Organization Studies, 27(2): 265-286..
Caruana A., Cohen C., Krentler K. (2006). Corporate reputation and shareholders intentions: An attitudinal perspective. in Journal of Brand Management, 13(6), 429-440.
Mengis J., Eppler M. (2006). Cultural Differences of Professional Groups and their Impact on Communication Processes. The Case of Domain Experts and Decision Makers . Medienwissenschaft Schweiz, 1+2/2006: 52-59.
Wezel F. (2006). From Scooters to Choppers: Product Portfolio Change and Organizational Failure.. Long Range Planning, 39: 11-28.
Caruana A., Pitt L., Van der Merwe R., Berthon P., Salehi-Sangeri E. (2006). Global alliance networks: A comparison of biotech SMEs in Sweden and Australia. Industrial Marketing Management, Global Marketing of Industrial Products: Contemporary Developments and Future Directions – Special Issue. 35(5), 600-610.
Tunisini A., Snehota I., Bocconcelli R. (2006). Market Relationships and Corporate Acquisition Outcomes. IMP Journal 2.
Wezel F., van Witteloostuijn A. (2006). Scale and Scope Economies in the U.K. Motorcycle Industry, 1899-1993. in Baum, J.A.C. Dobrev, S. & A. van Witteloostuijn (Eds.), Ecology and Strategy, Advances in Strategic Management 23: 529-555. Greenwich CT: Jai Press..
Mengis J., Eppler M. (2006). Seeing versus Arguing. Journal of Universal
Knowledge Management, 2007, 3 (13).
Illia L., Lurati F. (2006). Stakeholders Perspectives on Organizational Identity: Searching for a Relationship Approach. Corporate Reputation Review, 8(4).
Caruana A., M. E. (2006). The psychometric properties of eTail quality: An international investigation across product categories. International Marketing Review: Issues and advances in international marketing research - Special Issue, 23(4), 353-370.
Boone C., van Witteloostuijn A., Wezel F. (2006). Top Management Team Composition and Organizational Ecology, . in Baum, J.A.C. Dobrev, S. & A. van Witteloostuijn (Eds.), Ecology and Strategy, Advances in Strategic Management 23: 103-135. Greenwich CT: Jai Press..
Eppler M., Mengis J. (2005). Die Rolle von Gesprächen in Organisationen: Ansätze zu einem Dialog-Management aus der Wissensperspektive. Medienwissenschaft 4/2005.
Lurati F. (2005). La Maturità delle Relazione Pubbliche. Sviluppo & Organizzazione. 212, 115-120.
Wezel F. (2005). Location-Dependence and Industry Evolution: Founding rates in the United Kingdom Motorcycle Industry, 1895-1993.. Organization Studies, 26(5): 729-754..
Caruana A. (2005). The effect of anomia on ethnocentric tendencies: A study among small businesses in two island microstates. in Journal of Euro Marketing, , 14(4); 77-93.
Caruana A., Fenech N. (2005). The effect of perceived value and overall satisfaction on loyalty: A study among Maltese dental patients. in Journal of Medical Marketing, 5(3); 245-255.
Caruana A., Hsiu-uan T., Pitt L. (2005). The formation of a ‘High Quality - High Price’ inferential belief: A study among young buyers of mobile phones and notebooks. in Asia Pacific Journal of Marketing & Logistics, 17(1) 50-60.
Reips U., Lengler R. (2005). The "web experiment list": A Web service for the recruitment of participants and archiving of Internet-based experiments.. Behavior Research Methods. Link esterno
Caruana A., Vella V. (2005). The relationship between adult playfulness and viewers’ response to advert execution: An initial exploration. in Management Research News, 27(3) 61-76.
Caruana A. (2005). The state of theory in three premier advertising journals: A research note. in International Journal of Advertising, 24(2); 241-249.
Caruana A., Abdilla M. (2005). To dub or not to dub: Language adaptation of global TV advertisements for a bilingual community. in Journal of Brand Management, 12(4), 236-249.
Eppler M., Mengis J. (2005). Wissensdialoge - Ein gesprächsbasiertes Ansatz des Wissensmanagements. Zeitschrift für Organisationsentwicklung, 4/05.
Illia L., Schmid E., Fischbach I., Hangartner R., Rivola R. (2004). An issues management perspective to corporate identity: the case of a governmental agency. Corporate Reputation Review, Henry Stewart Publications, vol. 7. number 1, pp 10-24.
Tunisini A., Ferrero G. (2004). Business Marketing: Concetti e metodologie per operare nella complessità. Mercati e competitività, n°0.
Eppler M. (2004). Facilitating Knowledge Communication through Joint Interactive Visualization. Journal of Universal Computer Science, 10(6): 683-690.
Caruana A., Berthon P., Krepapa A., Pitt L. (2004). Industrial Marketing and the internet: Framework for Assessing Communication Strategies. in Journal of Asia Pacific Marketing, 2(2) 1-21.
Eppler M., Mengis J. (2004). The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines. The Information Society. An International Journal, 20(5): 1-20.
Caruana A. (2004). The impact of switching costs on consumer loyalty: A study among corporate customers of mobile telephony. in Journal of Targeting Measurement and Analysis of Marketing. 12(3), 256-268.
Lurati F. (2004). The Power of Corporate Communication: Crafting the Voice and Image of your Business (book review). Corporate Reputation Review, 7/1, pp. 96-98.
Illia L. (2003 ). Passage to cyberactivism: how dynamics of activism change. Journal of Public Affairs. Henry Stewart Publications. Vol 3 No. 4. pp. 326-337.
Caruana A., Vassallo R. (2003). Children's perception of their influence over purchases: The role of parental communication patterns. in Journal of Consumer Marketing, 20(1), 66-66.
Schindler M., Eppler M. (2003). Harvesting Project Knowledge: A Review of Project Learning Methods and Success Factors. International Journal of Project Management, 21, 219-228.
Cattani G., Pennings J., Wezel F. (2003). Spatial and Temporal of Heterogeneity in Entrepreneurial Activity. . Organization Science, 14(6): 670-685..
Caruana A., Pitt L., Ewing M. (2003). The market orientation - Performance link: The role of service reliability. in Service Industries Journal, 23(4), 25-41.
Wezel F., Lomi A. (2003). The Organizational Advantage of Nations: An Ecological Perspective on the Evolution of the Motorcycle Industry in Belgium, Italy and Japan, 1894-1993. in Baum, J.A.C. & Sorenson, O. (Eds.), Geography and Strategy, Advances in Strategic Management, 20: 359-392. Greenwich CT: Jai Press..
Tunisini A., Snehota I. (2003). The Supply Side and Strategic Positioning. Journal of Customer Behaviour 2.
(2002). ´Making the Most of Supplier Relationships´. Industrial Marketing Management.. Vol. 29, n. 4 (July), pp 305-316.
Caruana A., Ewing M., Ramaseshan B. (2002). Effects of some environmental challenges and centralisation on the entrepreneurial orientation and performance of public sector entities. in Service Industries Journal, 22(2), 43-58.
Caruana A., Ewing M. (2002). On the cross-national generalizability and equivalence of advertising response scales developed in the U.S.. In Journal of Advertising, 21(3), 323-343.
Caruana A. (2002). Service Loyalty: The effect of service quality and the mediating role of satisfaction. in European Journal of Marketing, 36(7/8), 811-826.
Caruana A., Ramaseshan B., Loo S. (2002). The effect of market orientation on new product performance: A study among Singaporean firms. in Journal of Product and Brand Management, 11(6), 399-407.
Caruana A., Ewing M., Teo A. (2002). Towards the development of a scalar equivalent, ETIC multicultural advertising response scale (MARS). in C. R. Taylor (Ed.) Advances in International Marketing, New Directions in International Advertising Research, 12, 25-41.
Caruana A., Ewing M., Ramaseshan B. (2001). Anomia and deviant behaviour in marketing: Some preliminary evidence. in Journal of Managerial Psychology, 16(5/6), 322-388.
Eppler M., Will M. (2001). Branding Knowledge. International Journal of Brand Management, 8 ( 6): 445-457.
Eppler M., Diemers D. (2001). Reale und virtuelle Gemeinschaften im betriebswirtschaftlichen Kontext: Ansätze zum Verständnis und Management von Communities. Die Unternehmung 1/2001: 25-41.
Caruana A., Chircop S. (2001). The dark side of Globalization and liberalization: Helplessness, alienation and ethnocentrism among small firm owners and managers. in Journal of Non-profit & Public Sector Marketing, 9(4) 63-74 (co published as chapter in book, Social Marketing, Binghamton NY: International Business, Haworth Press, 2002).
Eppler M., Sukowski O. (2000). Managing Team Knowledge. European Management Journal, 18(3): 334-341.
Gadde L., Snehota I. (2000). "Making the Most of Supplier Relationships". Industrial Marketing Management.. Vol. 29, n. 4 (July), pp 305-316.
(2000). "Marketing in Business Markets". In Wensley R. and Weitz B. Handbook of Marketing. San Diego: Sage, pp 513-526.
Caruana A., Kover A., West D. (forthcoming). Advertising Creativity: Investigating the practitioner-public mental models. Journal of Advertising 37(4) 37-47.
Zamparini A., Lurati F., Illia L. (forthcoming). Auditing the Identity of Regional Wine Brands: The case of Swiss Merlot Ticino. International Journal of Wine Business Research.
Bresciani S., Eppler M. (forthcoming). Brand New Ventures? Insights on Start-Ups Branding Practices. The Journal of Product & Brand Management.
Caruana A., Pitt L., Berthon P. (forthcoming). Differentiation and silver medal winner effects. European Journal of Marketing, 43.
Libri
Eppler M., Reinmann G. (2008). Wissenswege. Hogrefe/Huber. Link esterno
Pennings J., Wezel F. (2007). Human Capital, Inter-firm Mobility and Organizational Evolution. Cheltenham: Edward Elgar Publishing. Finalist and of the Academy of Management's 2008 George Terry Best Book Award
Eppler M. (2006). Information Quality. Increasing the Value of knowledge-intensive Products and Processes. second revised and extended Edition, New York/Heidelberg: Springer. Link esterno
Eppler M., Cappiello C., Helfert M. (2005). Proceedings of the CAiSE ‘05 Second International Workshop on Information Quality. Heidelberg: Springer, 2005.
Lengler R., Rehm J., Uchtenhagen A., Fischer B., Bolliger H. (2005). Rilevamento del fabbisogno di trattamento per persone con problemi primari in relazione al consumo di oppiacei nel Canton Ticino.. [Versione scaricabile in tedesco: Erhebung des Behandlungsbedarfs für Personen mit primären Opioidproblmen im Kanton Tessin.] In Bundesamt für Gesundheit (Hrsg.), Suchtforschung des BAG 2002/2003 (S. 46-53).. Link esterno
Reinhardt R., Eppler M. (2004). Wissenskommunikation in Organisationen: Methoden, Instrumente, Theorien. Springer, Berlin .
Ford D., Gadde L., Hakansson H., Snehota I. (2003). Managing Business Relationships. New York: Wiley.
Tunisini A. (2003). Supply chains e strategie di posizionamento. Carocci Editore, Roma.
Ford D., Berthon P., Brown S., Gadde L., Hakansson H., Naude P., Ritter T., Snehota I. (2002). The Business Marketing Course - Managing in Complex Networks. Chichester: John Wiley & Sons.
Contributi a libri
Bresciani S., Eppler M. (2010). Glocalizing visual communication in organizations. In: Bertagni, B., La Rosa M., Salvetti, F., Glocal working. Milan: Franco Angeli..
Bresciani S., Eppler M. (2009). The Risks of Visualization: a Classification of Disadvantages Associated with Graphic Representations of Information. In: Schulz, P.J., Hartung, U., Keller, S. (Eds.), Identität und Vielfalt der Kommunikations-wissenschaft, UVK Verlagsgesellschaft mbH, Konstanz (Germany).
Eppler M. (2007). Information Quality in e-Government. Mayer-Schönberger, V., Lazer, D. (Eds.) From Electronic Government to Information Government: Governance in the 21st Century, Cambridge (MA): MIT Press.
Lurati F. (2007). The Media Effect on Corporate Governance. in Merkel, B., Russ-Mohl, S. and Zavaritt G. (ed.), “A Complicated, Antagonistic & Symbiotic Affair. Journalism, Public Relations and their Struggle for Public Attention”. Bellinzona: Casagrande editore..
Tunisini A., Hakansson H., Waluszewski A. (2006). Place as a Resource in Business Networks. Baraldi E., Fors H., Houltz A. (eds), Taking Place: locating Science, Technology and Business Studies, Science History Publications.
Eppler M., Mengis J. (2006). Wissensdialoge – Ansätze zu einem geprächsbasierten Ansatz des Wissensmanagement. Belliger, A., Krieger, D. (Eds.): Wissensmanagement in KMU (pp. 53-69), vdf Hochschulverlag, Zürich.
Küpers W., Eppler M. (2005). Irony and Management. A Framework for its Application. Johansson U., Woodilla, J. (Eds.): Irony and Organizations: Epistemological claims and supporting field stories, CBS Press, Copenhagen, pp. 289-305.
Mengis J. (2004). Wissensdialoge: Dimensionen, Prinzipien und Probleme der gesprächsbasierten Wissenskommunikation. in: Reinhardt, R., Eppler, M. (Eds.) Wissenskommunikation in Organisationen: Theorien, Methoden, Fallbeispiele; Springer; Berlin .
Carassa A. (2000). Expertise: la conoscenza entra in azione. In: G. Mantovani (ed.) Ergonomia. Il Mulino, Bologna, 123-150.
Hakansson H., Snehota I. (2000). "Marketing in Business Markets". In Wensley R. and Weitz B. Handbook of Marketing. San Diego: Sage, pp 513-526.
Hakansson H., Snehota I. (2000). "The IMP Perspective - Asset and Liability of Business Relationships". In Sheth J. B. & Parvaktiar A.: Handbook of Relationship Marketing. San Diego: Sage, pp 69-94.
Ford D., Gadde L., Hakansson H., Lundgren undefined., Snehota I., Turnbull P., Wilson D. (1998). Managing Business Relationships. New York: Wiley (authored chapters 4 & 5, co-authored chapter 6).
Lundgren A., Snehota I. (1998). "Ekonomisk organisation som ndtverk". (in Swedish - Economic Organization as Network. In Czarniawska B. (ed.): Organisationsteori pe svenska. Lund: Liber Ekonomi, pp 9-21.
Hakansson H., Snehota I. (1998). "The Burden of Relationships". In: Naude P. & Turnbull P. (eds.) (1998): Network Dynamics in International Marketing. Pergamon Press, pp. 16-25.
Conferenze con proceedings
La Rocca A., Comi A., Corsaro D., Snehota I. (2010). Brand Images in Business to Business. 6th Thought Leaders International Conference in Brand Management.
Bresciani S., Eppler M. (2010). Brand New Ventures? Insights on the Branding Practices and Rationale of Start-up Companies. 6th Thought Leaders International Conference in Brand Management, Lugano, Switzerland, 18-20 April 2010.
Bresciani S., Eppler M. (2010). Choosing Knowledge Visualizations to Augment Cognition: the Managers’ View. IEEE Proceedings of the 14th International Conference Information Visualization IV10, 26-29 July 2010, London, U.K. Best paper award.
Bresciani S., Eppler M. (2010). Enhancing Group Information Sharing through Interactive Visualization: Experimental Evidence. To be presented at: Academy of Management Meeting, August 6-10 2010, Montreal, Canada.
Bresciani S., Eppler M. (2009). Beyond Knowledge Visualization Usability: Toward a Better Understanding of Business Diagram Adoption. 13th International Conference Information Visualisation IV09, 15-17 July 2009, Barcelona, IEEE .
Comi A., Eppler M. (2009). Visualizing Organizational Competences: Problems, Practices, Perspectives. In Tochtermann, K., & Maurer, H. (Eds.), Proceedings of I-KNOW '09.
Bresciani S., Eppler M., Blackwell A. (2008). A Collaborative Dimensions Framework: Understanding the Mediating Role of Conceptual Visualizations in Collaborative Knowledge Work. HICSS 2008.
Zamparini A., Lurati F., Illia L. (2008). Auditing regional wine brands: the case of Merlot Ticino.. The Thought Leaders International Conference on Brand Management 2008. April 15-16 Birmingham (UK).
Bresciani S., Eppler M. (2008). Do Visualizations Foster Experience Sharing and Retention in Groups? Towards an Experimental Validation . I-KNOW 08, Graz, Austria..
Calegari P., Zamparini A., Lurati F. (2008). Employer Message Effectiveness in Corporate Career Websites. A Content Analysis of the Top 30 Employers in Switzerland. 12th International Conference on Corporate Reputation, Image and Identity. May 29-June 1 Beijing, China.
Eppler M., Mengis J., Bresciani S. (2008). Seven Types of Visual Ambiguity: On the Merits and Risks of Multiple Interpretations of Collaborative Visualizations. Proceedings of the 12th International Conference on Information Visualization IV08, London: IEEE Press..
Eppler M., Bresciani S. (2008). The perils of visualization: a review of the dysfunctional effects of images for communication based on information visualization studies. DGPuK 30th April - 2nd May 2008, Lugano,Switzerland.
Illia L., Zyglidopoulos S. (2007). Being Good or Being Bad? . International Business and Society IABS Conference , Florence Italy..
Illia L. (2007). How to measure resistance to change: Central characteristics of the organization. Academy of Management Conference 2007, Philadelphia, PA..
Illia L. (2007). Individual and collective sense-making of organizational identities: A schema-based perspective. European Group for Organization Studies 2007, Vienna, Austria..
Illia L. (2007). Multiple Identities: Organizational, institutional, ecological, and communicational perspectives. European Academy of Management 2007, Paris, France.
Illia L., Lurati F. (2007). The influence of cultural identity on stakeholders’ communication behavior. Annual Meeting of the International Association for Business & Society, Florence (Italy), May 31 – June 3.
Lengler R., Eppler M. (2007). Towards A Periodic Table of Visualization Methods for Management. IASTED Proceedings of the Conference on Graphics and Visualization in Engineering (GVE 2007), Clearwater, Florida, USA. You can find the online version of the table following the link Link esterno
Bresciani S., Eppler M. (2007). Usability of Diagrams for Group Knowledge Work: Toward an Analytic Description. I-KNOW 07, Graz, Austria.
Illia L. (2007). When members have multiple beliefs about an organization, do they construe one unique organization? . Academy of Management Conference 2007, Philadelphia, PA..
Eppler M., Burkhard R. (2006). A Framework for the Visual Representation of Knowledge. Proceedings of the Multi-Conference Wirtschaftsinformatik, February, Passau (Germany).
Birth G., Illia L., Zamparini A. (2006). Communicating Corporate social Responsibility: Empirical Investigation among Top 300 Companies in Switzerland. International Conference on Corporate Reputation, Image and Identity, New York, May 25-28.
Illia L., La Rocca A., Lurati F. (2006). Communication Flow, Channels, Content and Climate in Downsizing. European Academy of Management Conference (EURAM), Oslo, Norway, May 17-19.
Lengler R. (2006). Measuring Visual Literacy. A Prerequisite for Knowledge Visualization. IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London.
Tunisini A. (2006). Modularizzazione del prodotto e processi di crezione del valore nei mercati industriali. Congresso internazionale "Marketing Trends", Venezia 20-21 gennaio.
Eppler M. (2006). Towards a Pragmatic Taxonomy of Knowledge Maps. IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London.
Eppler M., Cantoni L. (2005). Information Quality in e-Government. in Jaelson Castro & Ernest Teniente (eds.), Proceedings of the CAiSE ‘05 Second International Workshop on Information Quality (13-17 June 2005, Porto, Portugal), Springer, Heidelberg, 251-264..
Mengis J., Eppler M. (2005). Inside the Black Box of Knowledge Integration. Managing Knowledge Intensive Conversations. In: Proceedings of the European Academy of Management Conference (EURAM 2005), Munich.
Eppler M. (2005). let’s focus: A Visual Knowledge Communication Suite Enabling Knowledge Dialogues. Tochtermann, K., Maurer, H. (Eds.) Proceedings of the 5th International Conference on Knowledge Management (Iknow), Graz (Austria).
Mengis J., Eppler M. (2005). Persistence through Visualization in Knowledge-intensive Conversations. Proceedings of the 9th International Conference on Information Visualization, July, London.
Mengis J., Eppler M. (2005). Understanding and Managing Knowledge-intensive Conversations. Proceedings of the 2nd Annual Conference on Knowledge Management Asian Pacific Conference (KMAP), December, Wellington (New Zealand).
Illia L., Lurati F. (2005). What creates Continuity Costs When Changing Features of organizational identity?. 5th Annual International Conference European Academy of Management , Responsible management in an Uncertain World, 4-5th 2005. .
Illia L., Lurati F. (2005). What makes up and How to Measure Organizational Identity Enduringness. International Conference on Corporate Reputation, Image and Identity, Madrid, Spain, May 19-23.
Illia L., Lurati F. (2004). Stakeholder perspectives on organizational identity: searching for a relationship approach. International Conference on Corporate Reputation, Identity and Competitiveness, Fort Lauderdale, Florida, US, May 20-23.
Illia L., Schmid E., Fischbach I., Hangartner R., Rivola R. (2003). An issue perspective to corporate identity: the case of a regulatory agency. 7th international conference on corporate reputation, image and identity. May 22-24, UK.
Snehota I. (2003). Market-as-Network; So What?. Proceedings of the at 19th IMP Conference, University of Lugano September 4-6, 2003.
Zorzi Y. (2003). Museum Management and the Network perspective. IMP Conferenze, Lugano Switzerland. Link esterno
Snehota I., Tahtinen J. (2003). "Managers Role in Weakening Relationships". Paper presented at the 32nd Eropean Marketing Accademy Conference, May 2003, University of Strathclyde.
Lengler R., Reips U. (2003). “Readers” and “Scanners” evaluate e-learning: same overall grading despite large differences in user behaviour and experiences.. In: Ch. Jutz, F. Flückiger, K. Waefler (Hg.): 5th International Conference on New Educational Environments (S. 154 – 160). Bern: Sauerländer.. Link esterno
Ford D., Gadde L., Hakansson H., Snehota I. (2002). "Managing Networks". paper presented at ANZMAC annual conference, November 2002, University of Perth.
Helgesson C., Snehota I. (2001). "Explaining Economic Organisation - embracing heterogeneous practices". working paper presented at 11th annual Nordic workshop on Interorganisational Studies, Gothemburg: Chalmers Institute of Technology (August 2001).
Gadde L., Snehota I. (1999). Developing Effective Supply Strategy. Proceedings of 15th Annual IMP Conference, Dublin, 2-4 September 1999 .
Dubois A., Gadde L., Snehota I. (1999). Leverantorpartnering - hva betyr det egentlig? (pe norska). Logistik og innkjop. n. 2/99, pp 10-13.
Gadde L., Snehota I. (1999). Supplier Partnerships - What Does It Mean?. Paper presented at Ninth Academy of Marketing Science World Marketing Congress, Malta, June 22-26, 1999.
Gadde L., Snehota I. (1998). Making the Most of Supplier Relationships. Proceedings of The Second Worldwide Rresearch Symposium on Purchasing and Supply Chain Management: London: The Chartered Institute of Purchasing and Supply, pp 191-213.
Snehota I., Svderlund M. (1998). Relationship Marketing - What does it promis and What does it deliver? An empirical examination of repeat purchase customers. Proceedings of European Marketing Accademy Conference, Stockholm, 20-23 May, 1998, pp 311-330.
Snehota I. (1997). "Market-as-Network and the Theory of the Firm". Proceedings of the 13th IMP Conference, Lyon, sept 1997.
Comi A., Eppler M. (forthcoming). Challenges and Solutions for Knowledge Sharing in Inter-Organizational Teams: First Experimental Results on the Positive Impact of Visualization. in: Tochtermann, K., & Maurer, H. (Eds). Proceedings of IKnow '10. Graz, Austria.
Bresciani S., Eppler M., Tan M., Chang K. (forthcoming). Conveying Knowledge Using Visualization vs. Text: Empirical Evidence from Asia and Europe. Proceedings of I-KNOW 2010, Graz, Austria, 1-3 September 2010.
Contributi a conferenze
Mengis J. (2005). Integrating Knowledge through Communication. Managing Knowledge Intensive Conversations between Experts and Decision Makers. OKLC 2005 - PhD workshop.
Riviste scientifiche (senza peer review)
Bresciani S. (2007). Edward Tufte (2006). Beautiful Evidence, Cheshire, CN: Graphic Press. (Book review). Studies in Communication Sciences, Volume 7, Number 7, 2007..
Eppler M. (2007). Wie Wissen zur Entscheidung kommt. io new management, Anniversary Edition.
Frick U., Lengler R. (2006). Inanspruchnahme stationär-psychiatrischer Versorgung durch Schweizer/innen und Migrant/innen im Kanton Zürich 1995 - 2002.. Sozial- und Präventivmedizin, J of Public Health.. Link esterno
Eppler M., Mengis J. (2003 ). Analysten in politischen und betrieblichen Entscheidungsprozessen. Die Volkswirtschaft. Das Magazin für Wirtschaftspolitik, Juni, 76. Jahrgang.
Working papers
Comi A., Eppler M. (2009). Building and Managing Strategic Alliances in Technology-Driven Start-Ups: A Critical Review of Literature. IMCA Working Paper 1/2009.
Zamparini A., Lurati F., Illia L. (2008). Auditing regional wine brands: the case of Merlot Ticino. ICA Working Paper # 3/2008, March 2008.
Bresciani S., Eppler M. (2008). The Risks of Visualization. A Classification of Disadvanatges Associated with Graphic Representations of Information. ICA Working Paper #1/2008, University of Lugano (USI), Lugano.
Birth G., Illia L., Lurati F., Zamparini A. (2006). Communicating CSR: The practice in the top 300 companies in Switzerland. ICA Working Paper, Università della Svizzera italiana, Paper #2/2006, May 2006.
Illia L., Lurati F., Previatello S. (2006). Consumer Boycotts in Switzerland 1994-2004: Typologies and Strategies. ICA Working Paper, Università della Svizzera italiana, Paper #3/2006, June 2006.
Mengis J., Eppler M. (2006). Knowledge Integration in Face-to-face Communication and the Moderating Effect of a Collaborative Visualization Tool . ICA Working Paper 5/2006. . Link esterno
Mengis J., Eppler M. (2005). Understanding and Managing Knowledge-intensive Conversations : An Appreciative Reading of the Literature on Conversations in Organizations and an Integrative Approach for their Management. ICA Working Paper 1/2005. Link esterno
Illia L. (2005). Why is there resistance to change the traits of organizational identity?. Working paper series of ICA.
Eppler M., Mengis J. (2003). A Framework for Information Overload Research in Organizations. Insights form Organization Science, Accounting, Marketing, MIS, and Related Disciplines . ICA Working Paper 1/2003. Link esterno
Zorzi Y. (2002). Il marketing museale e l´organizzazione a rete. Working Paper, USI Lugano. Link esterno
Fiocca R., Poncini G. (1999). Corporate Communication: Managing Paradoxes. Working Paper 1/99, Istituto per la Comunicazione Aziendale, Facolt` di Scienze della Comunicazione dellUniversit` della Svizzera italiana, Lugano.
Altre pubblicazioni
Bresciani S., Mandelli A. (2010). Branding in Social Media: Evidence from Starbucks, Harley-Davidson and Ryanair. Case Study, Reference no: 510-055-1 ECCH www.ecch.com. .
Comi A., Eppler M. (2009). Alleanze strategiche: da fenomeno visibile a fenomeno visuale?. LUISS Business School Executive MBA Newsletter No 33.
Comi A., Eppler M., Pietroforte R. (2009). Building Innovation Alliances on Complementary Competences: The Beacon and Dioguardi Case Study. Case study with Teaching Note. ECCH case collection (Ref. no. 309-153-1, 309-154-1, 309-153-8) .
Bresciani S., Eppler M. (2009). Gartner's Magic Quadrant and Hype Cycle. Case Study, Reference no: 908-029-1 ECCH www.ecch.com.
Bresciani S., Blackwell A., Eppler M. (2008). Choosing visualisations for collaborative work and meetings: a guide to usability dimensions. Darwin College Research Reports, DCRR [007], University of Cambridge, UK. Link esterno
Lurati F., Ponzetta A., Reinhold J., Zamparini A. (2008). Vino ticinese: caratteristiche di consumo e immagine. Rapporto finale.
Lurati F., Zamparini A., Illia L. (2006). La Comunicazione del Merlot del Ticino. Rapporto Finale.
Perretti F., Negro G. (2004). (Book Review) Economia del cinema. Princìpi economici e variabili strategiche del settore cinematografico (Fabrizio Perretti e Giacomo Negro). Studies in Communication Sciences, Vol. 4, No 1.
Mengis J. (2003). A Review of Eppler´s Book: Managing Informatino Quality. Increasing the Value of niformation in Knowledge-intensive Products and Processes. Studies in Communication Sciences 3(2). Link esterno
Illia L. (2002, May). La gestione del cyberattivismo. Marketing und Kommunikation.
Mengis J. (2001). The Importance of Dialogue within the Innovation and Knowledge Creation Process : How Conversational Tools Enable Dialogue . tesi di licenza. Link esterno
Lurati F. (1997). Quali cluster per l´economia ticinese?. UBS.
Conferenze
Bresciani S., Eppler M. (2009). Knowledge Visualization in Groups: Experimental Evaluation and Archival Challenges. Workshop The Scent of Information, February 13-14th 2009, Linz, Austria. Invited talk
Broch C., Pagani G. (2005). Do Computer-Mediated Communication Technologies (Cmct) Inhibit Integration? Evidence From American Students´ Experience In A Swiss University . Sunbelt XXV, International Sunbelt Social Network Conference. Redondo Beach, CA, February 16-20, 2005
Broch C., Maniscalco C., Brinberg D. (2003). "Integrating process, structure, and change in relationship development: An approach to create new customers". IMP Conference. Link esterno
Wernli J. (2000). "Global Issues Management in the new economy". Public Relations World congress 2000.
Sezione 2. Informazioni di orientamento.
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