- Publications at USI

Key publications

• Eppler M., Platts K. (2009). Visual Strategizing. The Systematic Use of Visualization in the Strategic-Planning Process. LRP Long Range Planning.
  External link -
  • Pdf
• Mengis J., Eppler M. (2008). Understanding and managing conversations from a knowledge perspective: An analysis of the roles and rules of face-to-face conversations in organizations. Organization Studies.
  External link
• Eppler M., Mengis J. (2004). The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines. The Information Society. An International Journal, 20(5): 1-20.
• Eppler M., Reinmann G. (2008). Wissenswege. Hogrefe/Huber.
  External link
• Eppler M. (2006). Information Quality. Increasing the Value of knowledge-intensive Products and Processes. second revised and extended Edition, New York/Heidelberg: Springer.
  External link

Journal Articles (with peer-review)

• Bresciani S., Tan M., Eppler M. (2011). Augmenting Communication with Visualization: Effects on Emotional and Cognitive Response. IADIS International Journal on WWW/Internet. Vol. 9 (2): 109-121..
• Eppler M., Hoffmann F., Bresciani S. (2011). New Business Models Through Collaborative Idea Generation.. International Journal of Innovation Management. Vol. 15 (6). Imperial College Press. DOI: 10.1142/S1363919611003751.
• Bresciani S., Eppler M. (2010). Brand New Ventures? Insights on Start-Ups Branding Practices. The Journal of Product & Brand Management, Vol. 19 (5), pp. 356-366..
  External link
• Bresciani S., Eppler M. (2009). The Benefits of Synchronous Collaborative Information Visualization: Evidence from an Experimental Evaluation. IEEE Transactions on Visualization and Computer Graphics, Vol. 15 (6), November/Dicember 2009..
  External link
• Eppler M., Platts K. (2009). Visual Strategizing. The Systematic Use of Visualization in the Strategic-Planning Process. LRP Long Range Planning.
  External link -
  • Pdf
• Mengis J., Eppler M. (2008). Understanding and managing conversations from a knowledge perspective: An analysis of the roles and rules of face-to-face conversations in organizations. Organization Studies.
  External link
• Eppler M. (2007). .: Knowledge Communication Problems between Experts and Decision Makers: an Overview and Classification. El. Journal of Knowledge Management, 5 (3).
  External link
• Eppler M. (2007). A Process-based Classification of Knowledge Maps. Journal of Knowledge and Process Management, 14(2) .
• Lurati F., Eppler M. (2007). Communication and Management: Researching Corporate Communication and Knowledge Communication in Organizational Settings. Studies in Communication Sciences, 6(2).
• Eppler M. (2007). Toward a visual turn in collaboration analysis?. Building Research & Information, 35:5..
• Eppler M., Burkhard R. (2007). Visual Representations in Knowledge Management. Journal of Knowledge Management,4(1).
• Eppler M. (2006). A Comparison between Concept Maps, Mind Maps, Conceptual Diagrams, and Visual Metaphors as Complementary Tools for Knowledge Construction and Sharing. Information Visualization, 5(3): 202-210.
• Mengis J., Eppler M. (2006). Cultural Differences of Professional Groups and their Impact on Communication Processes. The Case of Domain Experts and Decision Makers . Medienwissenschaft Schweiz, 1+2/2006: 52-59.
• Mengis J., Eppler M. (2006). Seeing versus Arguing. Journal of Universal Knowledge Management, 2007, 3 (13).
• Eppler M., Mengis J. (2005). Die Rolle von Gesprächen in Organisationen: Ansätze zu einem Dialog-Management aus der Wissensperspektive. Medienwissenschaft 4/2005.
• Eppler M., Mengis J. (2005). Wissensdialoge - Ein gesprächsbasierter Ansatz des Wissensmanagements. Zeitschrift für Organisationsentwicklung, 4/05.
• Eppler M. (2004). Facilitating Knowledge Communication through Joint Interactive Visualization. Journal of Universal Computer Science, 10(6): 683-690.
• Eppler M., Mengis J. (2004). The Concept of Information Overload: A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines. The Information Society. An International Journal, 20(5): 1-20.
• Schindler M., Eppler M. (2003). Harvesting Project Knowledge: A Review of Project Learning Methods and Success Factors. International Journal of Project Management, 21, 219-228.
• Eppler M., Will M. (2001). Branding Knowledge. International Journal of Brand Management, 8 ( 6): 445-457.
• Eppler M., Diemers D. (2001). Reale und virtuelle Gemeinschaften im betriebswirtschaftlichen Kontext: Ansätze zum Verständnis und Management von Communities. Die Unternehmung 1/2001: 25-41.
• Eppler M., Sukowski O. (2000). Managing Team Knowledge. European Management Journal, 18(3): 334-341.

Books

• Eppler M., Mengis J. (2011). Management Atlas. Management-Methoden fuer den Arbeitsalltag. Muenchen: Hanser Verlag.
  External link
• Eppler M., Reinmann G. (2008). Wissenswege. Hogrefe/Huber.
  External link
• Eppler M. (2006). Information Quality. Increasing the Value of knowledge-intensive Products and Processes. second revised and extended Edition, New York/Heidelberg: Springer.
  External link
• Eppler M., Cappiello C., Helfert M. (2005). Proceedings of the CAiSE ¿05 Second International Workshop on Information Quality. Heidelberg: Springer, 2005.
• Reinhardt R., Eppler M. (2004). Wissenskommunikation in Organisationen: Methoden, Instrumente, Theorien. Springer, Berlin .

Book Chapters

• Mengis J., Eppler M. (2012). Visualising instead of overloading - exploring the promise and problems of visual communication to reduce information overload. Strother, J.B. Ulijn, J., & Fazal, Z. (eds.) Information overload: An international challenge to professional engineers and technical communicators, IEEE PCS Professional Engineering Communication Series, Piscataway (NJ): IEEE Press.
• Eppler M., Bresciani S., Tan M., Chang K. (2011). Expanding the Boundaries of LSP Research: Using Intercultural Experiments to Examine the Role of Visual Representations in Text Comprehension and Retention. In: Petersen, M. and Engberg, J. (eds.), (Re-)Conceptualising LSP Research: Methods and Aims, Bern etc.: Lang (Linguistic Insights).
• Bresciani S., Eppler M. (2010). Glocalizing visual communication in organizations. In: Bertagni, B., La Rosa M., Salvetti, F., Glocal working. Milan: Franco Angeli..
• Bresciani S., Eppler M. (2009). The Risks of Visualization: a Classification of Disadvantages Associated with Graphic Representations of Information. In: Schulz, P.J., Hartung, U., Keller, S. (Eds.), Identität und Vielfalt der Kommunikations-wissenschaft, UVK Verlagsgesellschaft mbH, Konstanz (Germany).
• Eppler M., Mengis J. (2008). The concept of information overload ¿ a review of literature from organization. Meckel, M. & Schmid, B.F. (2008) Communications management in change. Contributions from 10 years of mcminstitute (Kommunikationsmanagement im Wandel. Beiträge aus 10 Jahren mcminstitute), Wiesbaden: Gabler Verlag.
• Eppler M. (2007). Information Quality in e-Government. Mayer-Schönberger, V., Lazer, D. (Eds.) From Electronic Government to Information Government: Governance in the 21st Century, Cambridge (MA): MIT Press.
• Eppler M., Mengis J. (2006). Wissensdialoge ¿ Ansätze zu einem geprächsbasierten Ansatz des Wissensmanagement. Belliger, A., Krieger, D. (Eds.): Wissensmanagement in KMU (pp. 53-69), vdf Hochschulverlag, Zürich.
• Küpers W., Eppler M. (2005). Irony and Management. A Framework for its Application. Johansson U., Woodilla, J. (Eds.): Irony and Organizations: Epistemological claims and supporting field stories, CBS Press, Copenhagen, pp. 289-305.
• Cantoni L., Eppler M. (2005). eGovernment: The Role of Information Quality and Training [in Russian], in S.Yu. Naumov (ed.), Globalization: Issues of International Cooperation and Solution of Panhuman Tasks. Stolypin Volga Region Academy for Civil Service, Saratov, pp. 109-120.

Conference Proceedings

• Eppler M., Hoffmann F., Bresciani S. (2012). Business Model Ideation: An Experimental Approach for the Evaluation of Team-Based Methods. EURAM Annual conference, Rotterdam, 6-8 June 2012..
• Bresciani S., Tan M., Eppler M. (2011). Augmenting Communication with Visualization: Effects on Emotional and Cognitive Response. IADIS ICT, Society and Human Beings 2011 (ICT 2011), 20 ¿ 26 July 2011, Rome, Italy.
• Bresciani S., Eppler M., Tan M. (2011). Communicating Strategy Across Cultures with Visualization: An Experimental Evaluation. Academy of Management annual meeting, 12-16 August 2011: San Antonio, Texas. Carolyn Dexter Award nominee (best international paper)..
• Eppler M., Hoffmann F., Bresciani S. (2011). Generating new business models: The role of artifacts in collaborative idea generation. EURAM Annual conference, 1-4th June 2011: Tallin, Estonia.
• Eppler M., Hoffmann F., Bresciani S. (2011). New Business Models through Collaborative Idea Generation. Proceedings of the XXII ISPIM Conference (International Society for Professional Innovation Management), Hamburg, 12-15 June 2011. Best paper award nomination..
• Bresciani S., Eppler M., Kaul A., Ylinen R. (2011). The Effectiveness of Knowledge Visualization for Organizational Communication in Europe and India. IEEE Proceedings of the 15th International Conference Information Visualization IV11, 12-15 July 2012, London, U.K..
• Bresciani S., Eppler M. (2010). Brand New Ventures? Insights on the Branding Practices and Rationale of Start-up Companies. 6th Thought Leaders International Conference in Brand Management, Lugano, Switzerland, 18-20 April 2010.
• Bresciani S., Eppler M. (2010). Choosing Knowledge Visualizations to Augment Cognition: the Managers¿ View. IEEE Proceedings of the 14th International Conference Information Visualization IV10, 26-29 July 2010, London, U.K. Best paper award.
• Bresciani S., Eppler M., Tan M., Chang K. (2010). Conveying Knowledge Using Visualization vs. Text: Empirical Evidence from Asia and Europe. Proceedings of I-KNOW 2010, Graz, Austria, 1-3 September 2010.
• Bresciani S., Eppler M., Subramanian S. (2010). Enhancing Group Information Sharing through Interactive Visualization: Experimental Evidence. Presented at: Academy of Management Meeting, August 6-10 2010, Montreal, Canada.
• Bresciani S., Eppler M. (2009). Beyond Knowledge Visualization Usability: Toward a Better Understanding of Business Diagram Adoption. 13th International Conference Information Visualisation IV09, 15-17 July 2009, Barcelona, IEEE .
  • Pdf
• Bresciani S., Eppler M., Blackwell A. (2008). A Collaborative Dimensions Framework: Understanding the Mediating Role of Conceptual Visualizations in Collaborative Knowledge Work. HICSS 2008.
  • Pdf
• Bresciani S., Eppler M. (2008). Do Visualizations Foster Experience Sharing and Retention in Groups? Towards an Experimental Validation . I-KNOW 08, Graz, Austria..
• Eppler M., Mengis J., Bresciani S. (2008). Seven Types of Visual Ambiguity: On the Merits and Risks of Multiple Interpretations of Collaborative Visualizations. Proceedings of the 12th International Conference on Information Visualization IV08, London: IEEE Press..
  • Pdf
• Eppler M., Bresciani S. (2008). The perils of visualization: a review of the dysfunctional effects of images for communication based on information visualization studies. DGPuK 30th April - 2nd May 2008, Lugano,Switzerland.
• Lengler R., Eppler M. (2007). Towards A Periodic Table of Visualization Methods for Management. IASTED Proceedings of the Conference on Graphics and Visualization in Engineering (GVE 2007), Clearwater, Florida, USA.
  You can find the online version of the table following the link
  External link
• Bresciani S., Eppler M. (2007). Usability of Diagrams for Group Knowledge Work: Toward an Analytic Description. I-KNOW 07, Graz, Austria.
• Eppler M., Burkhard R. (2006). A Framework for the Visual Representation of Knowledge. Proceedings of the Multi-Conference Wirtschaftsinformatik, February, Passau (Germany).
• Eppler M. (2006). Towards a Pragmatic Taxonomy of Knowledge Maps. IEEE Proceedings of the 10th International Conference on Information Visualization (IV06), July, London.
• Eppler M., Cantoni L. (2005). Information Quality in e-Government. in Jaelson Castro & Ernest Teniente (eds.), Proceedings of the CAiSE ¿05 Second International Workshop on Information Quality (13-17 June 2005, Porto, Portugal), Springer, Heidelberg, 251-264..
• Mengis J., Eppler M. (2005). Inside the Black Box of Knowledge Integration. Managing Knowledge Intensive Conversations. In: Proceedings of the European Academy of Management Conference (EURAM 2005), Munich.
• Mengis J., Eppler M. (2005). Persistence through Visualization in Knowledge-intensive Conversations. Proceedings of the 9th International Conference on Information Visualization, July, London.
• Mengis J., Eppler M. (2005). Understanding and Managing Knowledge-intensive Conversations. Proceedings of the 2nd Annual Conference on Knowledge Management Asian Pacific Conference (KMAP), December, Wellington (New Zealand).
• Eppler M. (2005). let¿s focus: A Visual Knowledge Communication Suite Enabling Knowledge Dialogues. Tochtermann, K., Maurer, H. (Eds.) Proceedings of the 5th International Conference on Knowledge Management (Iknow), Graz (Austria).

Journal Articles (without peer-review)

• Eppler M. (2007). Wie Wissen zur Entscheidung kommt. io new management, Anniversary Edition.
• Eppler M., Mengis J. (2003 ). Analysten in politischen und betrieblichen Entscheidungsprozessen. Die Volkswirtschaft. Das Magazin für Wirtschaftspolitik, Juni, 76. Jahrgang.

Working papers

• Bresciani S., Eppler M. (2008). The Risks of Visualization. A Classification of Disadvanatges Associated with Graphic Representations of Information. ICA Working Paper #1/2008, University of Lugano (USI), Lugano.
  • Pdf
• Mengis J., Eppler M. (2006). Knowledge Integration in Face-to-face Communication and the Moderating Effect of a Collaborative Visualization Tool . ICA Working Paper 5/2006. .
  External link
• Mengis J., Eppler M. (2005). Understanding and Managing Knowledge-intensive Conversations : An Appreciative Reading of the Literature on Conversations in Organizations and an Integrative Approach for their Management. ICA Working Paper 1/2005.
  External link
• Eppler M. (2004). Communicate to see (and keep) the big picture. A challange in the communication of experts and managers. Working Paper ICA 3/2004.
• Eppler M., Musacchio Adorisio L., Mengis J. (2004). Communicate to see (and keep) the big picture. A challange in the communication of experts and managers. Working Paper ICA 3/2004.
• Eppler M., Mengis J. (2003). A Framework for Information Overload Research in Organizations. Insights form Organization Science, Accounting, Marketing, MIS, and Related Disciplines . ICA Working Paper 1/2003.
  External link

Other publications

• Bresciani S., Eppler M. (2009). Gartner's Magic Quadrant and Hype Cycle. Case Study, Reference no: 908-029-1 ECCH www.ecch.com.
  • Pdf
• Bresciani S., Blackwell A., Eppler M. (2008). Choosing visualisations for collaborative work and meetings: a guide to usability dimensions. Darwin College Research Reports, DCRR [007], University of Cambridge, UK.
  External link
• Eppler M., Mengis J. (2008). Preparing messages for information overload environments. What business communicators should know about information overload and what they can do about it. International Association for Business Communicators (IABC).

Conferences

• Bresciani S., Eppler M. (2011). Organizational Communication in Europe and Asia: enhancing commitment to the strategy with culturally appropriate knowledge visualization. 20th annual joint conference of the German Communication Association (DGPuK) and Swiss Association of Communication and Media Research (SGKM), November 3rd-5th 2011, Fribourg, Switzerland..
• Bresciani S., Eppler M., Kaul A., Ylinen R. (2011). The Geography of (Visual) Thought: the Effect of Culture on the Reception of Visual Communication.. Intercultural Communication Symposium, Helsinki, 1- 3 December 2011..
• Bresciani S., Eppler M., Tan M. (2011). The Impact of Visual Mapping on Emotion and Cognition. International Exploratory Workshop, 3-4th June, 2011..
• Bresciani S., Eppler M. (2009). Knowledge Visualization in Groups: Experimental Evaluation and Archival Challenges. Workshop The Scent of Information, February 13-14th 2009, Linz, Austria.
  Invited talk