webatelier.net: staff publications
Journal Articles (with peer-review)
- Tardini S., Adukaite A., Cantoni L. (forthcoming). How to do Things with Websites. Reconsidering Austin’s Perlocutionary Act in Online Communication. Semiotica. Journal of the International Association for Semiotic Studies / Revue de l'Association Internationale de Sémiotique.
- Kalbaska N., Lee A., Cantoni L., Law R. (2013). UK travel agents’ evaluation of eLearning courses offered by destinations. An exploratory study. Journal of Hospitality, Leisure, Sport & Tourism Education, 12 (1), pp. 7–14.
External link - Cantoni L., Lizzi G. (2012). La «seconda vita» digitale delle riviste di turismo. «Problemi dell'informazione», 3 (2012), pp. 365-380, doi: 10.1445/72865.
- Inversini A., De Ascaniis S., Stefania M., Cantoni L. (2012). New Media in Religious Tourism:The Case Study of Youth World Day Madrid 2011. Journal of Hospitality and Tourism, 9(2) 75-92.
- Kalbaska N. (2012). Travel Agents and Destination Management Organizations: eLearning as a strategy to train tourism trade partners. Journal of Information Technology & Tourism. 13 (1): 1- 12.
- Kalbaska N., Jovic A., Cantoni L. (2012). Usability evaluation of an eLearning course presenting a regional destination. The case of “Ticino Switzerland Travel Specialist”. . e-Review of Tourism Research (eRTR). 10 (2): 31-34. Available at: http://ertr.tamu.edu/.
- Inversini A., Cantoni L. (2011). Towards online content classification in understanding tourism destinations' information competition and reputation. «International Journal of Internet Marketing and Advertising», 6/3 (2011), pp. 282-299.
- Inversini A., Cantoni L., Buhalis D. (2009). Destinations¿ Information Competition and Web Reputation. «itt ¿ Journal of information technology & tourism», 11 (2009), pp. 221-234.
- Cantoni L., Kalbaska N., Inversini A. (2009). eLearning in Tourism and Hospitality: A Map . JoHLSTE - Journal of Hospitality, Leisure, Sport & Tourism Education, 8/2, pp. 148-156 .
Books
- Cantoni L., Danowski J. (forthcoming). Communication and Technology. 5th volume of the Handbook of Communication Science, De Gruyter Mouton, Berlin .
Conference Proceedings
- De Ascaniis S., Bischof N., Cantoni L. (2013). Building Destination Image through Online Opinionated Discourses. The Case of Swiss Mountain Destinations. in L. Cantoni & Zheng Xiang (eds.), Information and Communication Technologies in Tourism 2013 (Proceedings of the International Conference in Innsbruck, Austria, January 22-25), Springer, Berlin – Heidelberg 2013, pp. 94-106.
- Cantoni L., Xiang Z. (2013). Information and Communication Technologies in Tourism 2013. Springer, Berlin – Heidelberg.
External link - Lizzi G., Prosino S., Cantoni L. (2013). Online Motor Magazines: an Opportunity for eTourism?. in L. Cantoni & Zheng Xiang (eds.), Information and Communication Technologies in Tourism 2013 (Proceedings of the International Conference in Innsbruck, Austria, January 22-25), Springer, Berlin – Heidelberg 2013, pp. 363-374.
- Marchiori E., Cantoni L., Fesenmaier D. (2013). What did they say about us? Message Cues and Destination Reputation. in L. Cantoni & Zheng Xiang (eds.), Information and Communication Technologies in Tourism 2013 (Proceedings of the International Conference in Innsbruck, Austria, January 22-25), Springer, Berlin – Heidelberg 2013, pp. 170-182.
- Stefania M., De Ascaniis S. (2012). Online Communication of the Catholic World Youth Days. in Kevin Griffin & Razaq Raj (eds.), ATLAS – Association for Tourism and Leisure Education, Arnhem (The Netherlands) 2012, pp. 130-144.
- Kalbaska N., Van Zyl I., Cantoni L. (2012). eLearning Courses on Travel Destinations: Perceptions of African Travel Agents.. Proceedings of eLearning Africa 2012 - International Conference on ICT for Development, Education and Training, Cotonou, Benin, 23 – 25 May 2012. .
- Sara F., De Ascaniis S., Cantoni L. (2011). Destination Marketing and Users¿ Appraisal: Looking for the reasons why tourists like a destination. in Rob Law, Matthias Fuchs & Francesco Ricci (eds.), Information and Communication Technologies in Tourism 2011 (Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011), Springer, Wien ¿ New York 2011, pp. 151-163.
- Marchiori E., Eynard D., Inversini A., Cantoni L., Cerretti F. (2011). Harvesting Online Contents: An Analysis of Hotel Reviews Websites. in Rob Law, Matthias Fuchs & Francesco Ricci (eds.), Information and Communication Technologies in Tourism 2011 (Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011), Springer, Wien ¿ New York 2011, pp. 101-112.
- Cantoni L., Faré M., Inversini A., Passini V. (2011). Hotel Websites and Booking Engines: A Challenging Relationship. in Rob Law, Matthias Fuchs & Francesco Ricci (eds.), Information and Communication Technologies in Tourism 2011 (Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011), Springer, Wien ¿ New York 2011, pp. 241-252.
- Lizzi G., Cantoni L., Inversini A. (2011). When a Magazine Goes Online: A Case Study in the Tourism Field. in Rob Law, Matthias Fuchs & Francesco Ricci (eds.), Information and Communication Technologies in Tourism 2011 (Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011), Springer, Wien ¿ New York 2011, pp. 355-366.
- Inversini A., Marchiori E., Dedekind C., Cantoni L. (2010). Applying a Conceptual Framework to Analyze Online Reputation of Tourism Destinations. in Ulrike Gretzel, Rob Law & Matthias Fuchs (eds.), Information and Communication Technologies in Tourism 2010 (Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010), Springer, Wien ¿ New York 2010, pp. 321-332.
- Inversini A., Cantoni L., Bolchini D. (2010). Presenting UsERA: User Experience Risk Assessment Model. Ulrike Gretzel begin_of_the_skype_highlighting end_of_the_skype_highlighting, Rob Law & Matthias Fuchs (eds.), Information and Communication Technologies in Tourism 2010 (Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010), Springer, Wien ¿ New York 2010, pp. 99-110.
- Cantoni L., Kalbaska N. (2010). The Waiter Game: Structure and Development of an Hospitality Training Game. In Debattista, K., Dickey, M., Proenca, A., Santos, L. P. Proceedings of 2nd International Conference on Games and Virtual Worlds for Serious Applications VS-GAMES 2010, IEEE pp 83-87.
- Marchiori E., Inversini A., Cantoni L., Dedekind C. (2010). Towards a Tourism Destination Reputation Model. A first step. Proceedings of the 6th International Conference ¿Thought Leaders in Brand Management¿, (Lugano, Switzerland, 18-20 April 2010), CD-ROM (ISBN: 978-88-6101-006-2), pp. 921-930.
- Cantoni L., Kalbaska N. (2010). eLearning Offers by Destination Management Organizations. in Ulrike Gretzel, Rob Law & Matthias Fuchs (eds.), Information and Communication Technologies in Tourism 2010 (Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010), Springer, Wien ¿ New York 2010, pp. 247-259.
Contributions to Conferences
- Kalbaska N. (2012). eLearning courses about tourism destinations: travel agents and DMOs perspective . ENTER2012 eTourism Conference - PhD workshop (Helsingborg, Sweden. January 2012) .
- Marchiori E., Inversini A., Cantoni L. (2010). Measuring the Online Reputation of Sustainable Tourism Destinations. presented at the 14th International Conference on Corporate Reputation, Brand, Identity and Competitiveness, (Rio de Janeiro, Brazil, 19-21 May 2010).
Journal Articles (without peer-review)
- Cantoni L., Inversini A., Lizzi G. (2011). Riviste... da navigare. Rivista del Turismo, 2, pp. 4-11, Touring Club Italiano.
- Cantoni L., Faré M., Inversini A., Passini V. (2010). Grazie, prego, scusi... tornerò (forse). Rivista del Turismo, 4(10), pp. 4-12, Touring Club Italiano.
- Cantoni L., Dedekind C., Faré M., Marchiori E. (2009). Cosa pensano i turisti? Lo scopri sul web. Rivista del Turismo, 4(09), pp. 38-43, Touring Club Italiano.
External link
Working papers
- Cantoni L., Passini V., Faré M., Inversini A. (2010). Booking engines for hotel chains. webatelier.net white papers.
White paper
External link - Cantoni L., Fedele S., De Ascaniis S. (2010). Destination marketing: why do tourists like a destination? A white paper on eTourism and Argumentation. webatelier.net, University of Lugano, Lugano, Switzerland.